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title: "Jay Michelini — Stuff That Spins"
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# Jay Michelini

**Type:** person  
## Related Articles

- [Capital One Urges Leaders to Listen Before They Launch](https://stuffthatspins.com/spin/capital-one-urges-leaders-to-listen-before-they-launch) — July 10, 2026

## Related Claims

- Successful change management begins before new software reaches production.

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