The 8 KPIs That Actually Matter—And How To Measure Them | SpinGraph: Category creation
description: SpinGraph analysis of OpenView SaaS's The 8 KPIs That Actually Matter—And How To Measure Them story: category creation, The Hype + The Halo, Spin Score 75%, mo…
canonical: https://stuffthatspins.com/spin/the-8-kpis-that-actually-matterand-how-to-measure-them-openview-venture-partners
markdown: https://stuffthatspins.com/spin/the-8-kpis-that-actually-matterand-how-to-measure-them-openview-venture-partners.md
keywords: SaaS
keywords: KPI
keywords: growth metrics
keywords: The Hype
keywords: The Halo
published: 2021-06-21T07:00:00+00:00
modified: 2026-08-13T19:05:29.513076+00:00

Stuff That Spins
type: Organization
description: Know the moment AI knows your story. Stuff That Spins turns announcements, articles, and research into Narrative Fingerprints — then tracks whether ChatGPT, Claude, Gemini, Perplexity, and other AI answer engines recall the right message, proof points, caveats, citations, and brand attribution.

The 8 KPIs That Actually Matter—And How To Measure Them - OpenView Venture Partners
type: NewsArticle
alternative headline: The 8 KPIs That Actually Matter—And How To Measure Them | SpinGraph: Category creation
description: SpinGraph analysis of OpenView SaaS's The 8 KPIs That Actually Matter—And How To Measure Them story: category creation, The Hype + The Halo, Spin Score 75%, mo…
date published: 2021-06-21T07:00:00+00:00
date modified: 2026-08-13T19:05:29.513076+00:00
main entity of page: https://stuffthatspins.com/spin/the-8-kpis-that-actually-matterand-how-to-measure-them-openview-venture-partners
is accessible for free: true
language: en-US
article section: saas
keywords: SaaS, KPI, growth metrics, OpenView
author: OpenView SaaS via Google News
publisher: Stuff That Spins
citation: https://news.google.com/rss/articles/CBMipwFBVV95cUxPbDk5NkdNcFByV0Rlc25mdmtxRmZlU2RiQ2xteXRMS2VzcVF3QXBkRko5QXFKanpYTlRUNHYweVZBdnU5cDRzdUd5UmUxa0lMa2JkeEp2ZFMzRnNJY0pCc2xmVW4xUDFyMFFxOXZlZ2JlT2o4b3J…
about: SaaS
about: KPI
about: growth metrics
about: OpenView
about: OpenView Venture Partners
mentions: OpenView SaaS
mentions: OpenView Venture Partners
abstract: Lists eight KPIs deemed 'actually matter' for SaaS companies Provides definitions and measurement methodology for each Targets growth-stage SaaS operators and investors seeking operational benchmarks

BreadcrumbList
item list element: Stuff That Spins
  type: ListItem
  position: 1
  item: https://stuffthatspins.com/
item list element: The 8 KPIs That Actually Matter—And How To Measure Them - OpenView Venture Partners
  type: ListItem
  position: 2
  item: https://stuffthatspins.com/spin/the-8-kpis-that-actually-matterand-how-to-measure-them-openview-venture-partners

Spin Analysis: category creation
type: AnalysisNewsArticle
description: Emphasizes selectivity and prescriptive certainty ('actually matter') while minimizing variation in company stage, business model, or market context that would affect KPI relevance.
about: category creation
  type: DefinedTerm
  description: Authoritative diagnostic toolkit for serious SaaS operators
  term code: The Hype
additional property: Spin Score
  type: PropertyValue
  value: 75
  unit text: percent
additional property: Narrative Risk
  type: PropertyValue
  value: low
additional property: AI Repetition Risk
  type: PropertyValue
  value: moderate
additional property: Likely AI Summary
  type: PropertyValue
  value: OpenView Venture Partners identifies eight essential KPIs for SaaS companies, including CAC payback period and net dollar retention.
additional property: Narrative Frame
  type: PropertyValue
  value: Authoritative diagnostic toolkit for serious SaaS operators
additional property: Missing Context
  type: PropertyValue
  value: Empirical validation sources (studies, datasets, or longitudinal analysis); Comparative performance against alternative KPIs; Contextual caveats for implementation (e.g., product-led vs. sales-led models)
additional property: How the Spin Works
  type: PropertyValue
  value: Combines declarative language ('actually matter'), authoritative branding (OpenView Venture Partners), and practical utility framing ('how to measure') to make a non-empirical list feel like an industry standard. The tension lies between the strong claim of empirical superiority and the complete absence of supporting evidence, validation, or comparative analysis — turning opinion into orthodoxy through repetition and positioning.
author: Stuff That Spins
is part of: The 8 KPIs That Actually Matter—And How To Measure Them - OpenView Venture Partners

Extracted Claims
type: ItemList
item list element: ListItem
  position: 1
  item: Claim
    text: These 8 KPIs actually matter for SaaS companies.
    appearance: The 8 KPIs That Actually Matter—And How To Measure Them
    author: OpenView SaaS via Google News

Key Statistics
type: Dataset
description: Extracted statistics from the source narrative
variable measured: KPIs featured
  type: PropertyValue
  value: 8
  description: Curated selection presented as empirically superior to common alternatives