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SPIN Unprocessed News
Humans are still doing the work behind some AI agents
AI agents from startups including Dazzle, Duckbill and Wajo still rely on human workers for calls and other real-world tasks when software falls short.
CNBC Technology
Oct 31, 2026
SPIN Processed Government Release Frame: The Cushion
A new review of AI use finds the postal industry is still sorting out what works at scale
A government review finds AI adoption in postal and logistics sectors remains narrow, limited to discrete, human-assisted tasks rather than systemic automation or transformation.
Spin 40% Claim Present in Source
Federal News Network AI
Sep 1, 2026