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Source Reddit r/artificial reddit.com Forum
October 13, 2026 ai_technology community

AI Companies have terrible customer service

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Overview

Myself and several others have experienced consistently terrible customer service from AI companies. Getting in touch with a human support agent is often impossible, leaving customers stuck in endless loops with AI support bots that repeatedly acknowledge issues and request more information without ever resolving anything. When issues are raised, companies often refuse refunds and offer little to no meaningful resolution, even when their own technical bugs cause usage limits to malfunction. Rath

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