Slack’s Slackbot can now pull your CRM data, generate charts, and send DocuSigns — all from a chat message.

Overview

Five years and $27.7 billion after Salesforce acquired Slack, the two products are finally starting to function as a single system. On Wednesday, Slack launched an integration that connects Slackbot — the personal AI agent built into every workspace — to the entire Salesforce platform, including CRM data, Tableau analytics, Data 360 customer profiles, and a growing constellation of third-party applications, all through a single conversational prompt.The mechanism behind the expansion is a set of

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