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October 13, 2026 ai_technology marketing_technology

Why ‘earned autonomy’ is the sweet spot for AI and customer loyalty in 2027  by SAP

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Overview

New SAP research shows 60% of consumers want shared control with AI. Here's why autonomy has to be earned, not assumed. The post Why ‘earned autonomy’ is the sweet spot for AI and customer loyalty in 2027 appeared first on MarTech.

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