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7 results for “BBVA”
BBVA revamps business platform
BBVA updated the user interface and experience of its BBVA Pivot platform for business clients, with no reported changes to underlying functionality, infrastructure, or AI capabilities.
Aug 6, 2026
BBVA call centre staff develop and deploy AI agents to speed up response times
BBVA contact centre staff in Italy and Germany built two internal generative AI assistants that cut average handling time for common customer inquiries by over 15%.
Aug 4, 2026
BBVA acquires SocGen's 50% stake in brokerage joint venture Altura Markets
BBVA has agreed to buy Société Générale’s 50% stake in their jointly owned brokerage venture Altura Markets, making BBVA the sole owner pending regulatory approval.
Aug 3, 2026
BBVA becomes first Spanish bank to launch Swift’s new global retail payments scheme
BBVA became the first Spanish bank to go live with SWIFT's new global retail payments scheme, a standardized framework designed to enable faster, more transparent, and 24/7 cross-border payments for individuals and small businesses.
Jul 17, 2026
Fourthline to merge with Veridas
Fourthline, a KYC orchestration platform, is set to merge with Veridas—a BBVA-backed digital identity provider—to form a global identity and compliance platform serving Europe and the US.
Jul 16, 2026
BBVA taps AI to measure customer experience
BBVA deployed generative AI to analyze customer–relationship manager conversations to assess and enhance customer experience in banking services.
Jul 15, 2026
BBVA completes first agent-initiated transaction
BBVA executed a live, agent-initiated card transaction in Europe as part of Visa’s Agentic Ready programme — a demonstration of AI-driven commerce infrastructure under development.
Published Jul 6, 2026 · Analyzed Jul 8, 2026