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Source PYMNTS pymnts.com Media Center
October 21, 2026 ai_technology payments

44% of Policyholders Say How They Pay Helps Decide Who Insures Them

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Overview

The payment experience plays a role in how consumers choose a property or home insurer, not just how they pay once a policy is in place. The PYMNTS Intelligence playbook “The Service Commerce Performance Gap: Insurance Providers Playbook” found in October that 44% of policyholders said preferred payment options were a reason to choose a […] The post 44% of Policyholders Say How They Pay Helps Decide Who Insures Them appeared first on PYMNTS.com.

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