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Source PYMNTS pymnts.com Media Center
September 16, 2026 ai_technology payments

47% of Shoppers Who Abandoned Their Carts Wanted a Digital Wallet Option

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Overview

A shopper can make it through product search, comparison and cart building, then disappear at the payment screen. For merchants, that turns a nearly completed sale into a preventable loss. The PYMNTS Intelligence report “The Hidden Cost of Checkout Gaps: What 56 Million Abandoned Carts Mean for U.S. Merchants and How Agentic AI Is Changing […] The post 47% of Shoppers Who Abandoned Their Carts Wanted a Digital Wallet Option appeared first on PYMNTS.com.

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