AI Picks the Shortlist Before Retailers Get the Click
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Before a shopper ever reaches a retailer, an artificial intelligence assistant may have already narrowed the field to three options. Making that shortlist is becoming its own competition. The PYMNTS Intelligence report “The AI Power User Gets Pickier,” the September edition of the Consumer AI Benchmark Report, found that 23% of consumers in the United […] The post AI Picks the Shortlist Before Retailers Get the Click appeared first on PYMNTS.com.
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