I think hospitality just discovered what fintech discovered 10 years ago and it explains everything
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Was talking to a friend who works in fintech and he made a comparison that stuck with me, he said hospitality right now feels exactly like banking felt around 2013 before Plaid and Stripe and all the infrastructure layer companies showed up and made everything else possible Before that banks had all the data but none of it was usable, you needed a guy with a spreadsheet to reconcile anything and every fintech app was basically duct taped together because there was no clean layer underneath, then
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