‘We use prompts that have been tuned through GEPA, so the LLM isn’t freelancing’: Intuit Credit Karma’s Gurpreet Singh on pairing financial modeling with Gen AI

Overview

Financial firms that treat debt, refunds, and paychecks as separate products, then layer on generic AI chatbots, still leave customers to connect the dots on their biggest financial decisions. Intuit Credit Karma takes a different approach. Rather than offering a general-purpose chatbot, it has built AI assistants for specific moments like paying down debt, managing … Continue reading "‘We use prompts that have been tuned through GEPA, so the LLM isn’t freelancing’: Intuit Credit Karma’s Gurpree

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