Why banks can’t policy their way out of shadow AI
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Employees at financial institutions are using AI tools their employers never approved for tasks that touch sensitive customer data. This unsanctioned use of AI, often called shadow AI, is not a toothless problem. In May 2026, an employee at Pennsylvania-based CB Financial Services, parent company of Community Bank, uploaded a file containing customer names, Social … Continue reading "Why banks can’t policy their way out of shadow AI" The post Why banks can’t policy their way out of shadow AI app
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