Relative Has Been Locked Out of Their Checking Account For Over 11 Weeks After Fraud Activity. Is This Normal?
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A relative of mine, Joe, was targeted by a sim swap attack over 11 weeks ago. The attacker had control of his phone number, email address, and bank account simultaneously. Joe is elderly, and years ago decided to retire in a place that was hundreds of miles away from where he lived for decades. His bank is a global bank, but their locations within the US are very regional and he is subsequently an 8 hour drive from the nearest bank branch. I have been trying to help Joe, but I also live hundreds
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